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Terms of Trading and Website Use

  1. Prices
  2. Payments
  3. Delivery of Goods
  4. Return of Goods
  5. Replacement of Defective or Damaged Goods
  6. Limitations of Liability
  7. Links
  8. Complaints

All trading transactions between Truth and Justice Publications Limited and the persons purchasing books or other publications (hereinafter referred to as "goods") from Truth and Justice Publications Limited or using the Truth and Justice Publications Limited webs site are subject to the following terms:

  1. Prices

    1. All prices quoted by Truth and Justice Publications Limited are in British Pounds Sterling (£).


    2. Truth and Justice Publications Limited reserves the right to change prices without prior notice at any time, although prices quoted at the time an order is placed are fixed.


  2. Payments

    1. Truth and Justice Publications Limited accepts payments by cheques in the British Pound Sterling currency drawn on a British Bank and by debit or credit cards in a range of currencies.


    2. Payments by credit or debit cards are processed by PayPal.


  3. Delivery of Goods

    1. Orders for goods paid by cheque shall be despatched after receipt and clearance of the cheque, which normally happens within 3 working days of the receipt of the cheque by Truth and Justice Publications Limited.


    2. Orders for goods paid by credit or debit cards shall be despatched after receipt of notification from PayPal that they have accepted the payment in respect of the order, which normally happens within minutes of the processing of the payment, although due to the global time differences this can mean the same or the following working day relative to the location from which the order is placed.


    3. Orders accepted before 13:00 GMT (UTC) are despatched on the same day. Orders accepted after 13:00 GMT (UTC) are despatched on the next working day.


    4. Truth and Justice Publications Limited uses the fastest and most secure and cost effective ways of delivering the goods depending on the weight of goods ordered and the destination of delivery.


    5. The quoted price includes delivery costs include packing, postage and handling.


    6. The delivery times quoted by Truth and Justice Publications Limited are based on the target delivery times of the carriers. These times depend on the carriers and Truth and Justice Publications Limited have no control over the operation of the carriers and cannot guarantee delivery times.


    7. In the event the customer fails to receive the goods after having placed an order within 14 days after the quoted delivery time, he should notify Truth and Justice Publications Limited about such failure. In such event, if Truth and Justice Publications Limited does not receive from the carrier confirmation that the goods had been delivered within 14 days of the receipt of the notification of non-delivery from the customer, they will send replacement goods as soon as practicable, but not later than 7 days of the receipt of the confirmation from the carrier that the goods had not been delivered.


    8. In the absence of notification of non-delivery by the customer as per the section above the goods will be deemed received as per the customer's order.


    9. Delivery to some countries might be impossible due to the situation in these countries.


    10. If a situation making delivery of goods to the destination country impossible develops after the order has been accepted by Truth and Justice Publications Limited, such order will be cancelled as soon as such situation becomes known to Truth and Justice Publications Limited and a full refund will be made to the customer.


  4. Return of Goods

    1. The customer may cancel orders for any reason within 7 days counting from the day after the day of the receipt of the goods. Such cancellations of orders should be done in writing and delivered to Truth and Justice Publications Limited by post, fax or email.


    2. If such cancellation of order is received by Truth and Justice Publications Limited before the dispatch of the goods to the customer, Truth and Justice Publications Limited shall not dispatch the goods to the customer, and shall refund any payments in respect of the cancelled order received from the customer in full.


    3. If the cancellation of order under section 4.a (above) is received by Truth and Justice Publications Limited after the dispatch of the goods to the customer, the customer must return the goods received under the cancelled order at his own expense.


    4. Upon receipt of the goods returned by the customer under sections 4.a and 4.c (above) Truth and Justice Publications Limited shall refund to the customer any payments received from the customer in respect of the cancelled order in full. Such refund shall be made as soon as practicable but not later than 7 days from the receipt of the returned goods.


    5. If the goods returned by the customer pursuant to sections 4.a to 4.d (above) have been damaged, soiled, creased or made unsaleable "as new" in any other way while in the customer's possession, Truth and Justice Publications Limited shall not be obliged to make the refund as per sections 4.a to 4.d (above).


  5. Replacement of Defective or Damaged Goods

    1. If on receipt of the goods the customer discovers that the goods had been damaged in transit by the carrier, the customer should return the damaged goods to Truth and Justice Publications Limited within 7 days of their receipt. On receipt of such damaged goods Truth and Justice Publications Limited shall despatch replacement goods to the customer and shall refund cost of delivery of the original goods to the customer.


    2. If within 30 days of the receipt of goods the customer discovers that the goods received by him from Truth and Justice Publications Limited have a manufacturing defect, the customer should return the defective goods to Truth and Justice Publications Limited within 30 days of their receipt. On receipt of such defective goods Truth and Justice Publications Limited shall despatch replacement goods to the customer and shall refund cost of delivery of the original goods to the customer.


  6. Limitations of Liability

    1. Truth and Justice Publications Limited makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided "as is" and with specific disclaimer of any warranties of merchantability or fitness for any purpose.


    2. Truth and Justice Publications Limited makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted, error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code.


    3. In no event shall Truth and Justice Publications Limited, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site.


  7. Links

    Links to other web sites are provided by Truth and Justice Publications Limited in good faith and for information only. Truth and Justice Publications Limited disclaims any responsibility for the materials contained in any web site linked to this site.


  8. Complaints

    Any complaints relating to Truth and Justice Publications Limited should be emailed to books@worldjustice.org.


April 2004

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